We collect Personally Identifiable Information (PII). What is PII or Personal Information? “PII or Personal Information" is information that identifies you as an individual or relates to an identifiable person, including, for example:
We and our service providers may collect Personal Information in a variety of ways, including
Website Submission: We may collect Personal Information through this Website, when you make a booking or register for a promotion.
Offline Communication: We may collect Personal Information from you offline, such as when you contact our customer service desk over phone, email or chat.
3rd Party Channels: We may gather your Personal Information through sources, such as public databases, joint marketing partners, social media platforms (including from people with whom you are friends or otherwise connected), and other third parties, to the extent permitted by applicable law.
We may use Personal Information:
(a) under applicable law, including laws outside your state or country of residence;
(b) to comply with legal process and to prevent, detect, or suppress abuse, fraud, or criminal activity;
(c) to respond to requests from public and government authorities and self-regulatory organizations, including public and government authorities and self-regulatory organizations outside your state or country of residence;
(d) to enforce our terms and conditions; (e) to protect our operations, assets, or interests or those of any of our affiliates;
(f) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others; and
(g) to allow us to pursue available remedies or limit the damages that we may sustain
Third party travel-related suppliers: The information may be shared with third-party travel suppliers such as airlines so that they may serve you with the products and services that you book or purchase using the Website or over the Phone at our call centers.
Other travel-related companies: We may disclose the information with other travel-related companies like insurance service providers if you opt for their services.
Our business partners: We may disclose personal information with our business partners including affiliates or other marketing agencies that help us in our customer acquisition mission.
Our third party service providers: We may disclose your information to our third party service providers offering services, including but not limited to, website hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, auditing, and other services. We may also share your information with third-party sponsors or operators of surveys, sweepstakes, contests, and similar promotions.
Special Scenarios in Which We May Disclose your Personal Information
1. In the event of any acquisition, merger, sale, transfer or other disposition of all or any portion of our business, assets or stock, we may share your Personal Information with the new partner(s).
2.We may disclose your Personal Information with regulators or judiciaries under the following circumstances:(a) under applicable law, including laws outside your state or country of residence;
We and our third party service providers may collect NPII in a variety of ways, including: Through your browser or device: We collect a set of information like Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, and the name and version of the Services (such as the App) you are using through your browser or device.
Using cookies: Seeking your permission through your browser, we may store cookies on your computer to learn about your website behavior, navigation pattern, interests and preferences. Such information helps us in optimizing your digital user experience with our website. They also help us in tracking your response against our online advertisements and to understand what site or advertisement brought you to our site. If you don’t want us to collect the information, you may decline our request. A pop-message gets displayed when you visit or spend a few seconds on our website asking for your permission to set cookies on your device. However, you may encounter inconvenience accessing the Services if we are not able to recognize your device. You may also need to sign-in every time when you visit our Site
Using pixel tags and other similar technologies: We use these to read your response against our marketing campaigns.
Google Analytics and Webmaster: We use Google Analytics to know your website navigation pattern, the pages you visit either directly via search engines, through social media or referral means. We use the intelligence to optimize our marketing campaign and improve your digital experience
IP Address: Your Internet Service Provider assigns you with an IP number that gives a unique identity to your device over the World Wide Web. IP address gets automatically recognized by any server hosting a website. The IP address helps us know when you access the Services, the frequency of such a visit and the pages visited per visit. We use the details to know about the reach of our website and its usability.
Physical Location: Based on the satellite, cellular network or Wi-Fi signals of your device, we may read the physical location of your device. We use location information to make our location-based services more suitable to your needs and expectations. We may also use your device-location information to make our geo-targeted advertising more efficient
We may use and disclose NPII for any purpose (except where we are required to do otherwise under applicable law), if it doesn't qualify as Personal Information under applicable law. In some instances, we may combine NPII with PII (such as combining your name with your location). If we do, we will treat the combined information as PII.
myflightsbuddy may contain links to third-party websites or social media channels including Facebook, Twitter, etc. You understand we are in no way endorsing such sites. Such sites have their own privacy practices and we hold no control over them.
To reduce the likelihood of unauthorized access, disclosure, alteration or destruction of information, to maintain data accuracy, to safeguard and secure the information in the database, myflightsbuddy has put in place physical, electronic, and managerial procedures that we believe to be reasonable. myflightsbuddy currently uses the Secure Socket Layers (SSL) protocol to help protect information in transit over the Internet. We make use of effective firewall security to avoid any unauthorized access to data.
Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us in accordance with the "Contacting Us" section below.
We honor your likes and dislikes. If you do not wish to receive our marketing collaterals including emails and newsletters, you may opt out from our emailing list clicking on the Unsubscribe button that appears at the end of every communication. You may also reach out to us in accordance with the "Contacting Us" section below.
If you would like to review, correct, update, suppress, or delete Personal Information that you have previously provided to us, you may contact us in accordance with the "Contacting Us" section below. In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information suppressed from our database, or otherwise let us know what limitations you would like to put on our use of your Personal Information. For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable. Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion. There may also be residual information that will remain within our databases and other records, which will not be removed.
If you reside in California or Canada, you may request information regarding the disclosure of your Personal Information to our affiliates and to third parties for the recipients' own direct marketing purposes. To make such a request, please contact us in accordance with the "Contacting Us" section below.
The Services are not directed to individuals under the age of eighteen (18). If you are under the age of 18, we request you not to use the Services.
We often engage with service providers located outside the United States with a bid to arrange and manage your trip. Such service providers may need your Personal Information to cater to your request(s). You agree and understand that their data protection policies might be different from what is followed in your country
We request you not to disclose any sensitive Personal Information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background, or trade union membership) to us.
Got a query, doubt or concern? We are here to answer. Get in touch with us as per the mentioned contact information.