Post Ticketing Service Fees

Post Ticketing Service Fees

Our Fee	Type of Route	May Apply To	Code	Amount
Online Air Transaction Service Fees	Multi-City	Online Air Transaction Service Fees	Fees	$0 to $150
Ticket re-issuance (Economy)	All types	Agent service fee	Fees	$100 to $300
Ticket re-issuance (Business/First)	All types	Agent service fee	Fees	$500
Cancellation (Economy)	All types	Agent service fee	Fees	$100 to $300
Cancellation (Business/First)	All types	Agent service fee (A)	Fees	$500
Refund	All types	Agent service fee (B)	Fees	$100 to $300

Eligibility for airline refunds and future credits is determined by following the distinct fare rules, policies, and procedures established by each respective airline.

We provide Special Discounts through our Compassion Exception Policy (CEP) for Military, Bereavement, and the Visually Impaired.

Service fees will be converted to your local currency during the payment process. Passenger categories include Adult, Child, Senior, Infant, Student, and Military. Charges for modifications, refunds, cancellations, and future credits will be applied on a per-passenger, per-ticket basis.

A. Our airline tickets generally fall under the non-refundable category. Refunds are only possible if the fare rules of our Travel Suppliers permit cancellations and refunds, your refund request is approved, you are not classified as a "no show" (as most "no show" bookings are ineligible for supplier waivers), and we successfully obtain waivers from suppliers to process your requested cancellation and refund.

B. It's important to highlight that a considerable portion of our airline tickets falls into the non-refundable category. Consequently, the issuance of Airline Refunds/Future Credits is subject to adherence to the particular airline fare rules, policies, and procedures.

Our Special Services are provided solely upon customer request, subject to the evaluation and approval process of each airline, in accordance with their individual fare rules, policies, and procedures. Fees for these services will be levied upon provision and are refundable solely in instances where the airline denies the request.

1. Name Misspelling: Initiating corrections is possible if the name on the airline ticket does not match the passenger's passport or any universally accepted government ID.
2. Visa/Passport: Requests related to visa or passport issues typically require a Visa/Passport decline letter for processing.
3. Baggage: Retaining all receipts and baggage tags is crucial for any requests related to baggage.
4. No-Show: To process requests concerning no-show situations, mandatory documentation explaining the reason for missing the scheduled departure is required.
5. Denied Boarding: Requests related to being denied boarding necessitate documentation detailing the reason for the denial.
6. Duplicate Tickets: Refund requests for duplicate tickets require copies of all tickets with identical itineraries booked through us.

Please note that all self-service tools are subject to the fees outlined in the fee grid provided above.